Shipping policy

Shipping Policy

Thank you for shopping with Trivzo. We aim to provide a smooth and reliable shipping experience for all our customers. Please review the information below to understand how we process and deliver orders.


1. Order Processing Time

All orders are processed within [ 7-10 Days ] after payment is confirmed.

Orders are processed on business days only (Monday–Friday, excluding public holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking details.

Please note that processing time is separate from the shipping delivery time.


2. Shipping Methods

We work with trusted shipping partners to deliver your orders safely and efficiently. Shipping methods may include:

  • Standard Shipping

  • Express Shipping (if available)

The available shipping options will be displayed during checkout.


3. Delivery Timeframes

Estimated delivery times may vary depending on your location and shipping method.

Typical delivery times are:

  • Domestic Shipping: [7-10 Business Days]

  • Express Shipping (if available): [4-5 Business Days]

  • International Shipping: [15-21 Business Days]

Please note that delivery times are estimates and may vary due to factors beyond our control.


4. Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected shipping method.

  • Standard Shipping: [SHIPPING COST]

  • Express Shipping: [SHIPPING COST]

We may occasionally offer free shipping promotions, which will be clearly indicated on our website.


5. Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can use this tracking number to monitor the status of your shipment through the carrier’s tracking system.


6. Delivery Issues and Delays

While we strive to deliver orders within the estimated timeframes, delays may occasionally occur due to:

  • High shipping demand

  • Weather conditions

  • Customs clearance (for international orders)

  • Courier service disruptions

If your order is significantly delayed or you experience delivery issues, please contact us at [ heytrivzo@gmail.com ], and we will assist you in resolving the issue.


7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, it may cause delays or failed delivery attempts. In such cases, additional shipping fees may apply for reshipment.


8. International Shipping (If Applicable)

We may offer international shipping to select countries.

Please note:

  • Delivery times for international orders are [15-21 Business Days].

  • Customers may be responsible for customs duties, taxes, or import fees depending on their country's regulations.

  • These charges are not included in the product or shipping price and must be paid by the customer upon delivery.


9. Contact Us

If you have any questions about shipping or your order, please contact us:

Email: heytrivzo@gmail.com

Our support team will be happy to assist you. 😊