Terms of service

1. Account Terms

By using our website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.

  • The information you provide during registration or checkout is accurate, complete, and current.

  • You are responsible for maintaining the confidentiality of your account information and password.

  • You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

All prices listed on Trivzo are displayed in the applicable currency and are subject to change without prior notice.

We accept payments through secure payment gateways. By placing an order, you agree that:

  • The payment information you provide is accurate and authorized.

  • You are legally permitted to use the selected payment method.

  • Payment must be completed before the order is processed.

Any applicable taxes or shipping charges will be displayed at checkout.

3. Product Descriptions

We strive to ensure that product descriptions, images, and pricing information on our website are accurate. However:

  • Colors and product appearance may vary slightly depending on device displays.

  • Minor variations in product design or packaging may occur.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

4. Order Acceptance

Once you place an order, you will receive an order confirmation email. This email does not guarantee acceptance of your order.

We reserve the right to:

  • Cancel or refuse any order at our discretion

  • Limit quantities purchased per customer

  • Cancel orders suspected of fraudulent activity

If your order is canceled after payment has been made, a refund will be issued according to our refund policy.

5. Shipping and Delivery

Orders are processed and shipped within the timeframe specified in our Shipping Policy.

Delivery times are estimates and may vary due to factors such as:

  • Courier delays

  • Weather conditions

  • Public holidays or non-business days

We are not responsible for delays caused by third-party shipping carriers or unforeseen circumstances.

6. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Customers must follow the return guidelines and submit requests within the specified timeframe. Refunds will be processed after returned items are inspected and approved.

For assistance with returns or refunds, please contact : heytrivzo@gmail.com

7. Prohibited Uses

You may not use our website or services for any unlawful or unauthorized purposes. Prohibited activities include:

  • Violating any local, national, or international laws

  • Engaging in fraudulent or deceptive practices

  • Attempting to hack, disrupt, or damage the website

  • Uploading malicious code or harmful software

  • Collecting or misusing customer data without permission

Violation of these rules may result in termination of access to our website.

8. Limitation of Liability

To the fullest extent permitted by law, Trivzo shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use the website

  • Delays in shipping or delivery

  • Errors in product descriptions or pricing

  • Loss of data or unauthorized access

Our total liability shall not exceed the amount paid by the customer for the product purchased.

9. Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of Trivzo and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any website content without prior written permission.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated date.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or services shall be subject to the exclusive jurisdiction of the courts located in NCT Delhi, India.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Store Name: Trivzo
Email: heytrivzo@gmail.com